£4.95 Standard Delivery charge on ALL orders to UK Mainland only*
*UK mainland excludes the Isle of Wight, Isle of Man, Jersey, Guernsey, The Highlands and Northern Ireland.
We aim to deliver orders within 3 to 5 working days (i.e. excluding Bank Holidays and weekends) between 7.30am and 7.30pm.
This is with the occasional exception of peak or very busy sales periods when the timescales may be extended.
We use a great courier service called DPD and we guarantee to deliver within 3-5 working days. During busy periods, your order may be delayed by up to 7 working days. If your order is delayed, we will contact you ASAP.
You will receive a text message (if you have provided us with a mobile telephone number) and/or an email confirming when your order has been dispatched. The text/email will also allow you to choose options where you would like your parcel to be delivered i.e. with a neighbour, left in a porch, DPD pick up shop etc.
We will do our very best to meet the delivery times above but they cannot be guaranteed. This can be dependent on stock and courier availability and demand. We will contact you in advance if there are any issues with your delivery/order. For example, in the case of extreme weather conditions, there may be some delays.
A signature will be required to acknowledge delivery. The signature of the person accepting the delivery is proof of receipt. If you are unable to accept the delivery for whatever reason our couriers may attempt to leave it with a neighbour or you will be left with a card that provides a number of different options for redelivery or collection from a local depot or collection point.
If you have any queries’ about your order please contact us via our contact us page.
Next Working Day Delivery
£7.95 Next Working Day Delivery charge on orders to UK Mainland only*
Order by midday between Monday - Friday to receive the next working day. If ordered Friday before midday, delivery will be on the Monday (Excludes Bank Holidays)
If ordered over a weekend, this will be dispatched on the next working day i.e. Monday to be delivered the next working day after that i.e. Tuesday
If ordered after midday, this will then be dispatched the next working day and sent out for delivery the next working day after that.
Delivery times are between 7:30 am - 7:30 pm Monday - Friday only*
Unfortunately, there is no option for Next Working Day Delivery to the outside of UK Mainland.
Delivery to Europe, Northern Ireland, UK Islands* and The Highlands
This service is available for a fee of £25. Please allow up to 7 working days for delivery.
*UK Islands include the Isle of Wight, Isle of Man, Jersey, and Guernsey.
Overseas and outside Europe
There are currently no delivery options for international overseas and outside Europe. However, if you would like to make a purchase to be delivered outside Europe please contact us to see if this is available.